Monique Romão is an experienced Senior Customer Success Manager with a demonstrated history of working in various roles focused on customer relationships and account management. Current position at Gupy has been held since February 2022, following significant contributions to Kenoby as a Senior Customer Success Manager from December 2020 to February 2022, and earlier as a Customer Success Manager at Pricefy. Previous experience includes senior account management at Hondana and a B2B relationship specialist role at Gympass. Monique has also held positions at Convenia, Easy (Easy Taxi), Posiciona - Educação & Desenvolvimento, and Kantar IBOPE Media, showcasing a broad skill set in marketing, business development, and customer engagement. Monique holds a degree in Marketing from Universidade Anhembi Morumbi.