Esther Rongavilla is an accomplished Incident Manager for Global Banking with over 18 years of experience in the banking and financial industries. Currently serving as a Major Incident Manager at JPMorgan Chase Bank, N.A., they are responsible for driving incident management for Priority 1 issues and ensuring effective communication with business partners. Previous roles include significant positions at Citi, Allied Banking Corporation, and Bank of America Merrill Lynch, where Esther demonstrated expertise in IT operations, command center operations, and incident management. They hold a Bachelor of Science in Computer Science from the University of the East.
Location
Singapore
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