Roula Haidar is an accomplished professional with extensive experience in delivery and operations management, currently serving as Delivery and Operations Lead at John Lewis & Partners since July 2018. Previously, Roula held the position of Portfolio Test Manager for Partnership Services at John Lewis Partnership from December 2013 to July 2018. Roula's career includes roles as a Senior QA Consultant and Senior Test Consultant across various organizations, including Sainsbury's, SQS Group, Williams Lea, EMI Music, Specsavers, Centrica, Allianz, and Electronic Arts, demonstrating a strong focus on quality assurance and testing. Roula holds an MSc in Vision, Imaging & Virtual Environments from UCL and a BSc Honours in Computational Mathematics from the University of Westminster.