JFK International Air Terminal, LLC (JFKIAT) is the operator of Terminal 4 at John F. Kennedy International Airport, one of the most active air terminals in the New York area, serving 34 international and domestic airlines with an annual passenger volume of more than 21 million travelers in 2017. Terminal 4 is the first existing airport terminal in the U.S. to receive LEED Gold certification by the United States Green Building Council (USGBC) for operations and maintenance. The Terminal’s expansive Retail Lounge offers an unparalleled experience for travelers with a wide range of food and beverage and retail options, from chic to upscale and from convenience stores, to electronics, accessories and gifts. Terminal 4 was the first air terminal in North America operated by a private management company. JFKIAT is co-owned by Schiphol USA Inc., a U.S. affiliate of Schiphol Group.

Aviation & Aerospace

Property Management

Retail

Travel & Leisure

JFK International Air Terminal

JFK International Air Terminal's headquarters in Jamaica, NY, United States

The Data and Analytics Team at JFK International Air Terminal leverages data-driven insights to enhance operational efficiency and improve passenger experience. By analyzing patterns in passenger flow, retail performance, and operational metrics, the team supports strategic decision-making and drives innovation within the terminal. Their work ensures that Terminal 4 continues to meet the needs of travelers and maintains its commitment to sustainability and excellence.

Data and Analytics Team

The Operations and Facility Management team at JFK International Air Terminal ensures the seamless functioning of Terminal 4 by overseeing daily operations, maintaining facility standards, and ensuring compliance with safety regulations. This team is responsible for optimizing passenger experience through effective management of terminal services, security protocols, and maintenance operations, all while prioritizing sustainability and operational efficiency.

Operations and Facility Management

The Leadership Team at JFK International Air Terminal is responsible for steering the strategic direction of Terminal 4, ensuring operational excellence, enhancing customer experience, and fostering sustainable practices. Comprising senior executives from diverse functional areas such as finance, operations, and commercial development, the team collaborates to optimize terminal performance, drive innovation, and maintain safety and security standards, all while upholding the terminal’s commitment to excellence in service and operations.

Leadership Team

The Information Technology Team at JFK International Air Terminal is responsible for managing and maintaining the terminal's digital infrastructure and systems, ensuring efficient operations and enhanced passenger experiences. They oversee IT services, cybersecurity measures, and digital platforms to support both staff and travelers, while also implementing innovative technologies that align with the terminal's commitment to sustainability and exceptional service.

Information Technology Team

The Operational Support team at JFK International Air Terminal plays a crucial role in enhancing the passenger experience and ensuring smooth daily operations. This team is responsible for providing exceptional customer service through greeters and guest service agents, managing administrative tasks, and overseeing safety and security protocols. By facilitating seamless communication and operational efficiency, they help maintain a welcoming environment for travelers while supporting the overall mission of the terminal.

Operational Support

The Operations Management team at JFK International Air Terminal is responsible for ensuring the efficient and safe functioning of Terminal 4. This team oversees all operational aspects, from safety and security protocols to project management and operational excellence initiatives. By coordinating with airlines, vendors, and airport authorities, they enhance the traveler experience while maintaining adherence to environmental standards and industry regulations.

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Other teams

Operations and Facility Management

Leadership Team

Information Technology Team

Operational Support

Operations Management

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People (3)

Jobs (0)

Other teams

Operations and Facility Management

Leadership Team

Information Technology Team

Operational Support

Operations Management

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