JD Group provides value-conscious mass-market customers in Southern Africa the opportunity and means to create a comfortable lifestyle, through its diversified retail and consumer finance businesses. 

We are a differentiated and diversified retailer of Furniture, Household appliances, Consumer electronic and technology goods. In addition, we are a leading consumer finance business providing innovative financial services focusing on JD Group’s retail customer base.

JD Group is proud to be part of Pepkor Holdings Limited. Pepkor and JD Group share similar values, such as delivering value to the African consumer.

Consumer

Furniture

Retail

JD Group

JD Group's headquarters in Johannesburg, South Africa

This department focuses on managing and enhancing customer service operations to ensure satisfaction and efficient handling of inquiries and issues.

Customer Support Services

The Operations Team at JD Group is responsible for ensuring efficient and effective day-to-day operations across the company's retail and consumer finance businesses. This includes overseeing contact center activities, regional and branch operations, service management, operational planning, and supply chain logistics. By coordinating these functions, the team aims to deliver seamless service and value to mass-market customers in Southern Africa.

Operations Team

This department manages employee relations, recruitment, and organizational development to support the overall business strategy.

Human Resources

The Business Analysis and Planning team at JD Group conducts market research, analyzes sales data, and forecasts trends to inform strategic planning and decision-making. The team comprises roles such as Business Analysts and Data Analysts who focus on interpreting data insights, while Merchandise Planners and Buyers ensure optimal inventory levels and product selection to meet consumer demands and drive profitability.

Business Analysis and Planning

This department oversees the operations and strategy for retail branch locations, focusing on sales performance and customer service excellence.

Retail Management

The Marketing team at JD Group is responsible for developing and executing strategic marketing initiatives to promote the company's diverse retail and consumer finance products. This includes creating advertising campaigns, managing promotional activities, coordinating with various business units like Incredible Business and Everyshop, and ensuring consistent brand messaging across all channels to attract and retain value-conscious customers in Southern Africa.

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People (4)

Jobs (0)

Other teams

Operations Team

Human Resources

Business Analysis and Planning

Retail Management

Marketing

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People (4)

Jobs (0)

Other teams

Operations Team

Human Resources

Business Analysis and Planning

Retail Management

Marketing

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