Heather Lemna has over 25 years of experience in the aviation industry, currently serving as the Inflight Trainer Base Lead - West at Jazz Aviation LP since April 1998. Responsibilities include managing training schedules and resources, conducting ongoing training sessions, and overseeing the monthly scheduling of flight attendants. Heather holds certifications as a First Aid & CPR/AED instructor, training flight attendants in essential safety procedures. Past roles include serving as a flight attendant and scheduler with various airlines, such as Air Canada and Zip Air Inc., where Heather developed expertise in operations management, crew scheduling, and safety training across multiple aircraft types.
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