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Hamzeh Ghaith, CCXP, is a customer excellence enthusiast with experience as a Global Customer Success Enablement Manager at Janes, where they also held roles as a Business Development Manager and Customer Success Manager. Previously, Hamzeh worked as an IT Specialist at TDM Group and held several positions at Aramex, including Social Media Team Leader, Contact Center Team Leader, and Quality Assurance Executive. Hamzeh earned a Bachelor of Business Administration from the University of Jordan in 2018.