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Katherine Miles is a seasoned professional in organisational development, currently serving as the Culture Change and Effectiveness Lead at Lower Thames Crossing, focusing on aligning the company's culture with its strategic framework since December 2024. With extensive experience at Jacobs from March 2017, Katherine founded the People Lead Capability and developed the ‘One Team’ approach while managing multiple projects. As the People and Collaboration Lead on the A12 Chelmsford to A120 widening scheme, Katherine effectively embedded behavioural strategies within a regional partnership. Katherine's background also includes a role as People Development Manager at Capita Property and Infrastructure, where initiatives for positive change were prioritized. Educationally, Katherine holds a Bachelor of Arts in Sociology from the University of Sussex. Specialties encompass staff engagement, motivation, learning and development, and recognition of achievement.