Melissa McFadden is an experienced healthcare leader currently serving as the Associate Vice President of Patient Experience at Jackson Health System since February 2017, with a history of progressive roles including Senior Director and Director of Patient Experience. Prior roles include Project Manager at Somnia Inc. and Lean Leader at Parkview Health, where Melissa focused on continuous process improvement using Lean Six Sigma methodologies. Melissa's early career involved data analysis as a Research Coordinator at Parkview Health. Melissa holds a Master of Public Administration with a focus on Health Systems Utilization from Indiana University Bloomington.
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