Jackson Energy Authority is a public utility created under a private act passed by the Tennessee Legislature. Our assets and operations are paid for through utility rates, not tax money. A five-member Board of Directors, appointed by Jackson’s Mayor and City Council, governs Jackson Energy Authority.

Jackson Energy Authority is one of few public utilities in the United States offering customers all major utility services from one company. We provide reliable electric, gas, propane, water, wastewater, and broadband services. We serve about 40,000 residences, businesses and industry in Jackson, TN and parts of Madison County. We also supply propane to customers not on our natural gas system.

Utilities

Jackson Energy Authority

Jackson Energy Authority's headquarters in Jacksonville, FL, United States

This department manages the organization’s communication strategies and relationships with the public and media.

Public Relations

The Leadership Team at Jackson Energy Authority is responsible for strategic decision-making and the overall direction of the company. Comprising key executives from various divisions, including water, gas, telecommunications, and operations, the team collaborates to ensure efficient service delivery, foster economic development, and implement innovative solutions that enhance the utility services provided to the community. Their leadership drives operational excellence and promotes sustainable practices within the organization.

Leadership Team

The Engineering and Technical Services team at Jackson Energy Authority is responsible for the design, implementation, and maintenance of the utility's various infrastructure systems, including electric, gas, water, wastewater, and broadband services. This team ensures optimal performance and reliability of these systems, utilizing engineering expertise and technical skills to support both operational efficiency and customer service excellence. Their collaborative efforts also focus on advancing technology solutions and enhancing communication networks to better serve the community.

Engineering and Technical Services

The Technical and Production Staff at Jackson Energy Authority is responsible for ensuring the seamless operation and maintenance of utility services, including electric, gas, and broadband. This team manages technical aspects such as gas distribution, telecommunications field services, and plant maintenance, while also handling media production and communications to keep customers informed about services and updates. Their expertise is crucial in maintaining the reliability and efficiency of utilities for the community.

Technical and Production Staff

The Finance and Accounting team at Jackson Energy Authority is responsible for managing the financial health of the utility. This includes overseeing budgeting, financial reporting, and accounting operations to ensure compliance and accuracy in financial practices. The team analyzes financial data, forecasts future financial trends, and provides strategic insights to support decision-making for efficient utility service delivery.

Finance and Accounting

The Operational Management team at Jackson Energy Authority oversees the efficiency and effectiveness of utility services, ensuring seamless integration across electric, gas, propane, water, wastewater, and broadband. This team, comprising key leaders including the COO and Vice President of Operations, is responsible for strategic planning, resource allocation, and process improvement, focusing on delivering reliable service to approximately 40,000 customers while optimizing operational costs. Additionally, they manage facility needs and IT projects to support the overall mission of the organization.

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People (3)

Jobs (0)

Other teams

Leadership Team

Engineering and Technical Services

Technical and Production Staff

Finance and Accounting

Operational Management

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People (3)

Jobs (0)

Other teams

Leadership Team

Engineering and Technical Services

Technical and Production Staff

Finance and Accounting

Operational Management

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