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Monroe McClarren is a skilled customer success professional with extensive experience in technical support and business analysis. Currently serving as a Customer Success Manager at IW Technologies since May 2021, Monroe has progressed through roles as a Customer Success Associate and Intern. Prior experience includes a Technical Specialist role at The University of New Mexico, where responsibilities included configuring and managing computing devices and troubleshooting hardware and software issues. Monroe also worked as a Jewelry Consultant at ZALES JEWELERS and held various positions at the University of New Mexico Information Technology, including Business Analyst and User Support Consultant. Monroe holds a Master of Business Administration and a Bachelor's degree in Business Administration and Management from The University of New Mexico.