Omar Khan is a seasoned technical support professional with extensive experience in managing enterprise client relationships and resolving technical issues across multiple software platforms. Currently serving as a Senior Technical Support Specialist at Iterable since July 2021, Omar oversees a portfolio of over 15 enterprise clients, providing technical support and facilitating strategic discussions on software utilization and new features. Previous roles include Technical Support Specialist at Simplero, where Omar resolved over 3,700 tickets and enhanced customer understanding of software applications, as well as an Information Technology Intern at 2U, which involved supporting online learning technologies. Omar holds dual Bachelor's degrees in Information Technology and Informatics, and Philosophy from Rutgers University.
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