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Vitor Carneiro Moreno Romero is currently the Coordenador de CRM at Itaú, where they leverage their passion for CRM and product management. Vitor holds a bachelor's degree in Ciências e Tecnologias e Engenharia de Gestão from Universidade Federal do ABC and began an MBA at Fundação Getúlio Vargas in late 2023. With extensive experience in CRM, Vitor has managed teams that span from technical foundations to customer experience, collaborating across multidisciplinary areas. Previous roles include positions at Itaú Unibanco and XP Inc., where they honed their skills in analytics and product development.