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Amit Bali is an accomplished professional with extensive experience in program management and service delivery, currently serving as Associate Director of Program Management Service Delivery and Client Partner at IT Convergence since July 2022. In this role, Amit has successfully led service delivery and client partnership initiatives, while mentoring teams on technical tools and operational processes. Prior experience includes positions at Prospance Inc., eBay, and various roles focused on SAP Solution Management and compliance with ITIL processes and regulatory standards, demonstrating a strong capability in managing complex programs and improving operational efficiency across multiple organizations. Amit holds a Bachelor of Engineering degree in Computer Science from SSSIST RGTU.