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Murillo F. Ranucci Cortez is a Regional Account Director for EMEA at ISS A/S, with a strong background in hospitality and facilities management spanning over a decade. They have held key positions at prestigious establishments such as Bulgari Hotels & Resorts and The Ritz-Carlton Hotel Company, where they contributed significantly to operations and management. Murillo's previous roles include Director of Housekeeping at The Westbury Mayfair and Executive Head Housekeeper at JW Marriott. They earned a Bachelor's degree in Tourism from Universidade Metodista de São Paulo and completed a brief program at the University of St. Thomas.