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Ingmar Hasselwander is an IT Manager currently serving as the Head of Support & Customer Success at iPoint-systems gmbh, where they focus on empowering businesses through innovative technology solutions. Prior to this role, Ingmar held positions including Consulting Manager at Informatica and Head of Sales at operational services GmbH & Co. KG. With extensive experience in service delivery and project management, Ingmar has worked with various top companies in the IT sector. They are also pursuing multiple certifications, including ITIL Expert and SAP Certified Technical Consultant.