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Vincent Faison, Jr. is an experienced professional in customer success and advocacy, currently serving as a Customer Success Manager for Mid-Market Premium Services at Intuit since October 2025. Prior to this role, Vincent held several positions at Northstar Technologies, Inc. from August 2015 to October 2025, including Customer Advocacy Manager, where a focus was placed on strengthening customer relationships and fostering brand loyalty, along with serving as a Senior Customer Success Engineer, achieving significant improvements in client retention and engagement. Vincent also worked as an Implementation Consultant, leading numerous ERP implementations and streamlining processes. In early 2025, Vincent founded Faison Accounting Services, providing accounting and consulting services. Vincent holds a Master's Degree in Accounting and a Bachelor of Science in Accounting, both obtained from the University of North Carolina Wilmington.