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Steve Sanchez is currently the Global Head of Customer Success at Intuit Mailchimp, where they oversee the global strategy for exceptional customer experiences and outcomes. With a background in leading customer organizations at companies like Gong and Demandbase, Steve has been instrumental in scaling revenue and enhancing customer engagement metrics. Prior to their current role, Steve managed strategic accounts at Meltwater and served as VP of Customer Success at Gong, where they built a global team and drove significant revenue growth. They also advise various startups on customer success strategies, showcasing their expertise in the field. Steve is pursuing a BBA in International Business Management at The University of Connecticut School of Business.