INTERSHOP Communications AG is a provider of integrated enterprise solutions for omni-channel commerce. The Company operates in two business segments: Products and Service. The Products business segment comprises licensing revenues and maintenance revenues. The Service business segment includes revenues from consulting services and training, and full services revenue. Its segments include Europe, USA and Asia/Pacific. The Europe segment includes the sales activities of the Company, Intershop Communications LTD and Intershop Communications SARL. The USA segment includes the sales activities of Intershop Communications Inc., mainly in North America, as well as the sales activities of the Company in this region. The Asia-Pacific segment includes the sales activities of INTERSHOP Communications Australia Pty Ltd and Intershop Communications Asia Limited. The Company offers packaged software for Internet sales, complemented by all other services. It offers Intershop Commerce software.

Software

Intershop

Tobias Giese

Petra Stappenbeck

Andy Stanis

Robert De Boer

Daniela Maruhn

Jakob Linhardt

Babett Albus

Grasiele Gewehr

Patrick M.

Melanie Albert

Ronni Swialkowski

Ronny Höpfner

Octavio Perales

Louis Velthuis

Oliver Bendig

Frank Fischer

The Sales and Marketing Team at Intershop is responsible for driving revenue growth and brand awareness across various global markets. This team develops and implements comprehensive sales strategies and marketing campaigns tailored to different regions, focusing on customer engagement and lead generation. They also manage corporate communications, oversee customer success initiatives, and work closely with sales operations to optimize the sales process, ensuring a seamless experience for clients using Intershop's omni-channel commerce solutions.

Sales and Marketing Team

The Leadership Team at Intershop is responsible for guiding the company's strategic vision and ensuring operational excellence across all business segments. They collaborate to drive product innovation, enhance customer experiences, expand market presence, and optimize financial performance. By fostering cross-functional partnerships and aligning company goals, they aim to position Intershop as a leader in omni-channel commerce solutions globally.

Leadership Team

The Technical Operations Team at Intershop is responsible for ensuring the seamless integration, deployment, and maintenance of the company's omni-channel commerce solutions. This team collaborates on software development, system architecture, and operational efficiency while providing technical guidance and support. They also focus on optimizing performance, overseeing database management, and facilitating knowledge transfer through documentation and training.

Technical Operations Team

The Account Management Team at Intershop is responsible for nurturing and expanding relationships with key clients across various regions, ensuring their satisfaction and maximizing the value they receive from Intershop’s omni-channel commerce solutions. This team works closely with other departments to optimize customer acquisition, support, and lifecycle management, ultimately aiming to drive revenue growth and long-term success for both the clients and the company.

Account Management Team

The Customer Support Team at Intershop is dedicated to ensuring client satisfaction and success through expert guidance and technical assistance tailored to users of Intershop's omni-channel commerce solutions. This team collaborates closely with various departments to provide comprehensive training, resolve technical issues, and streamline customer service processes, ultimately enhancing the user experience and fostering long-term relationships with clients across different global markets.

Customer Support Team

The Engineering and Development Team at Intershop is responsible for designing, developing, and maintaining the integrated enterprise solutions that power omni-channel commerce. This team collaborates closely to innovate and enhance Intershop Commerce software, ensuring robust architecture and seamless functionality across products and services, ultimately driving customer success and satisfaction in various global markets.

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Intershop

Org chart

Board & advisors

Teams

Sales and Marketing Team

Leadership Team

Technical Operations Team

Account Management Team

Customer Support Team

Engineering and Development Team

Offices

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Intershop

Org chart

Board & advisors

Teams

Sales and Marketing Team

Leadership Team

Technical Operations Team

Account Management Team

Customer Support Team

Engineering and Development Team

Offices

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