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Ioana Bocean is an experienced Application Analyst at International Financial Data Services Canada since 2016, previously holding positions as a Support Business Analyst and Business Engineer at Wolters Kluwer Financial Services from 2013 to 2016, where skills in resolving customer requirements and quality assurance were demonstrated. With a background in equity trading and relationship management at BT Securities from 2007 to 2013, Ioana effectively managed trading operations and led initiatives that significantly improved customer satisfaction and trade values. Earlier career roles included trading supervision and administrative duties, establishing a strong foundation for trading expertise. Additionally, Ioana has experience in education as a Mathematics professor at Liceul de Management Economic si Drept Administrativ „Virgil Madgearu” from 2009 to 2011. Academic qualifications include a Master’s and Bachelor’s degree in Mathematics, along with a teaching diploma obtained from Babeș-Bolyai University.