Bill Main is a seasoned professional in customer experience and operational strategy, currently serving as the CSI, Customer Experience & AI lead at Ingenico since December 2025. With a strong background in client success and customer experience, Bill held the position of Global Director Client Success & Customer Experience at Getronics from January 2019 to November 2025. Prior to that, Bill's extensive experience includes leadership roles at BT Global Services, where responsibilities spanned service assurance transformation and operational strategy for key accounts. Bill's career began in the early 2000s, taking on various management positions, including Account Director at Alfred McAlpine and Regional Services Manager at SCC. Bill is currently seeking new opportunities, available immediately for permanent or contract roles.
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