Matthias Lippert is a strategic and hands-on Chief Customer Officer with extensive experience in leading Customer Support and Professional Services on a global scale. Currently serving as SVP of Customer Services & Operations at Infoniqa, Matthias has previously held senior roles at Basware, where significant improvements in customer support productivity were achieved, and at Novell, among others. With a strong background in operational transformation, customer retention, and SaaS integration, Matthias has successfully driven commercial growth and service excellence throughout the customer lifecycle. Their educational background includes a Diploma in Computational and Applied Mathematics from Universität Karlsruhe and participation in executive education at Aalto University.
Location
Germany
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