Imperial Supplies is a national distributor of quality maintenance products. Founded in 1958, Imperial services customers through a nationwide network of regional distribution centers.

Imperial has built its reputation by offering customers highly efficient methods to order and monitor purchases.

Our philosophy has been based on the partnership concept. We have formed relationships with our customers by tailoring our services to meet their changing needs. We have designed a system to reduce costs through efficient ordering means and stringent controls. This approach has made us the industry leader in pioneering new technology.

- First national parts distributor to use barcode technology to automate order entry. 
- First to provide detailed, custom reporting. 
- EDI capabilities further enhance our customer interface system. 
- Custom corporate programs for customers'​ changing needs. 
- Fully Integrated Chemical Program 
- Product Recommendation and Standardization Programs. 
- Inventory Reduction Program 
- Supplier Diversity Policy.

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Imperial Supplies

Imperial Supplies' headquarters in Green Bay, WI, United States

This department focuses on assessing and analyzing market pricing strategies to support business decisions.

Market Analysis

The Sales and Account Management team at Imperial Supplies is dedicated to building and nurturing customer relationships, tailored to meet the unique needs of each client. This team is responsible for driving sales growth, managing key accounts, and implementing customized corporate programs that enhance efficiency and reduce costs. By leveraging advanced technologies and providing exceptional service, they ensure that customers have seamless access to high-quality maintenance products and stay informed about their purchasing patterns.

Sales and Account Management

The Design and Development team at Imperial Supplies is responsible for creating and enhancing technology-driven solutions that streamline customers' ordering processes and improve their overall experience. This team collaborates on developing software applications, ensuring high quality through rigorous testing, and leveraging analytics to inform product design and user experience. By integrating innovative design principles with customer feedback, they drive the evolution of Imperial's service offerings and maintain the company's competitive edge in the industry.

Design and Development

This department focuses on managing client accounts and ensuring customer satisfaction through dedicated advisory services.

Account Management

The Customer Support and Service team at Imperial Supplies is dedicated to ensuring customer satisfaction through personalized assistance and responsive communication. This team manages inquiries, resolves issues, and provides product expertise while leveraging advanced technology to streamline ordering and reporting processes. By fostering strong relationships and tailoring services to meet the evolving needs of customers, the team plays a critical role in reinforcing Imperial Supplies' commitment to partnership and efficiency in the maintenance product distribution industry.

Customer Support and Service

The Leadership Team at Imperial Supplies is responsible for steering the company's strategic direction and fostering a culture of innovation and efficiency. Comprising top executives across various functions, including sales, marketing, IT, and operations, the team collaborates to enhance customer partnerships, adopt new technologies, and streamline processes to maintain industry leadership. Their focus on tailoring services and implementing cutting-edge solutions drives Imperial's commitment to meeting evolving customer needs and optimizing resource management.

Leadership Team

The Human Resources and Recruitment team at Imperial Supplies focuses on attracting, developing, and retaining top talent to support the company's operational excellence and innovative technology solutions. This team is responsible for managing the entire employee lifecycle, from recruitment and onboarding to training and compliance, ensuring that the workforce is aligned with the company’s strategic goals. Additionally, they promote a culture of continuous improvement and supplier diversity, fostering partnerships that reflect Imperial's commitment to tailored customer service.

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People (6)

Jobs (0)

Other teams

Sales and Account Management

Design and Development

Account Management

Customer Support and Service

Leadership Team

Human Resources and Recruitment

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People (6)

Jobs (0)

Other teams

Sales and Account Management

Design and Development

Account Management

Customer Support and Service

Leadership Team

Human Resources and Recruitment

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