Jooa Saulamaa is a seasoned professional in digital transformation and business development, currently serving as a Digital Transformation Manager at Ilmarinen since June 2023, leading teams in various aspects of digital sales, customer relationship management, marketing automation, and customer experience. Prior experience includes extensive roles at Fennia from June 2016 to June 2023, where Jooa was instrumental in the Future Fennia transformation program, acting as a product owner for insurance products and claims while focusing on digital services, process automation, and enhancing customer experience. Academic qualifications include a Master’s degree in Accounting and Business/Management from LUT University and a Bachelor's degree in Accounting and Finance from the same institution, complemented by studies in marketing at SKEMA Business School and other educational experiences at the Warsaw School of Economics. Additional leadership experience includes serving as Chairman of the Board for The Candomino Choir, where strategic planning and public relations were key responsibilities.
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