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Rishish Gautam is a seasoned professional with extensive experience in service delivery and project management across various industries. Currently serving as a Senior Service Delivery Manager at IGT Solutions since March 2022, Rishish manages a workforce of over 500 in key accounts, focusing on scaling businesses and ensuring high customer and employee satisfaction. Previously, Rishish held positions at Airbnb as a Service Delivery Manager and Process Manager, where responsibilities included team scaling and project management in customer experience and technology. Earlier experience includes project management at Quantm Technologies, team management at Quatrro, and quality analysis at Hyper Quality. Rishish started their career as a Sales Representative at S M Telesys. Rishish holds a PGDM, MBA from Alliance University and a degree in Aircraft Engineering.