Established in 1990, IDBank is one of the leading commercial banks in Armenia, headquartered in Yerevan and branching over regions of the country. Offering its customers both B2B and B2C services, IDBank is focused on introducing convenient products and services and high tech solutions. 

In 2016 Bank increased the share capital by required AMD 21.8 billion. Same year Bank's new shareholder Vartan Dilanian was appointed Chairman of the Council. Currently IDBank's shareholders represent great synergy of middle eastern and northern tradition as well as expertise on local market.
On June 4, 2018 the bank rebranded to “ID Bank”.

Contact us: marketing@idbank.am 

Banking

IDBank

IDBank's headquarters in Yerevan, Armenia

This department focuses on managing and enhancing customer interactions and support services.

Customer Service Operations

This department oversees the relationships and services provided to clients, ensuring satisfaction and addressing their needs.

Client Management

This department focuses on assessing, processing, and managing corporate and retail credit risks and loan operations.

Credit Risk and Lending

The Leadership Team at IDBank is responsible for strategizing and guiding the overall operations and direction of the bank. This team comprises key executives, including the CEO, Vice President, and heads of various critical departments such as IT, Risk Management, Finance, Human Resources, Legal, Marketing, and Business Process Management. Their primary role is to ensure alignment with the bank’s mission, enhance shareholder value, and foster growth and innovation in services and products offered to both individual and business customers.

Leadership Team

The Customer Service Team at IDBank is dedicated to ensuring customer satisfaction by handling inquiries, resolving issues, and providing personalized assistance. They manage client interactions, oversee quality assurance, and assist with specialized services such as mortgage loans and corporate client support. The team collaborates to maintain high service standards and to streamline communication across various customer touchpoints.

Customer Service Team

The Specialist and Manager Team at IDBank is responsible for overseeing and enhancing the bank's diverse operations. This includes managing business processes, IT projects, credit monitoring, risk management, and recruitment. The team ensures efficient workflow, develops innovative solutions, and supports strategic goals to maintain and grow IDBank’s competitive edge in the Armenian financial market.

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People (13)

Jobs (0)

Other teams

Client Management

Credit Risk and Lending

Leadership Team

Customer Service Team

Specialist and Manager Team

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People (13)

Jobs (0)

Other teams

Client Management

Credit Risk and Lending

Leadership Team

Customer Service Team

Specialist and Manager Team

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