Karen Hamilton has extensive experience in the technology and management sectors, currently serving as a Service Desk Supervisor at iconectiv since January 2015. In addition, Karen has been the owner of Rockage Management since January 2014. Previously, a significant role was held as an Infrastructure Senior Technical Analyst at Citi from November 2005 to December 2014. Earlier career accomplishments include serving as a Certified Call Center Manager at Telcordia Technologies/SAIC from 1996 to 2005. Karen's educational background includes graduation from Union Catholic High School from 1974 to 1978.
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