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Adam Pagessa is a seasoned professional with 14 years of experience in information technology, specializing in Siebel CRM roles including Siebel Developer, Business Analyst, and Project Manager. Currently serving as a Siebel CRM Project Manager at IBM, Adam is involved in various phases of the Siebel CRM implementation project, focusing on customer account models and integration processes. Previously, Adam worked at PT Jasa Teknologi Informasi, PT Techmahindra, and PT DIKSHA TECHNOLOGY, where they contributed to multiple CRM projects, enhancing business processes, and developing bulk order systems. Adam possesses strong programming skills in Oracle PL/SQL and has a solid background in both backend and frontend web application development.