Jovana Pantović is a Senior Business Process Improvement Manager with extensive experience in driving change initiatives and optimizing business processes across various roles at Hyperoptic Ltd. Previously, Jovana served as an ISP Change Manager, ISP Operation Manager, and Subject Matter Expert, where they facilitated cross-functional collaboration and implemented efficiency improvements. Currently, Jovana focuses on leading enterprise-wide continuous improvement strategies, employing DMAIC and DMADV methodologies to enhance organizational performance. In addition to their corporate experience, Jovana has acted as a supervisor for professional and Cambridge ESOL examinations at the British Council since 2011. Jovana holds multiple degrees, including a qualification in Air Transportation and an ESL Language Instructor certification.
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Serbia, Serbia
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