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Jan Nicolas (Nico) Pineda is an experienced operations professional currently serving as Operations Team Lead and Customer Operations Specialist at HyperComply since June 2022. Prior to this role, Pineda held positions including Senior Program Coordinator and Patient Care Specialist at Shoppers Drug Mart Specialty Health Network from January 2020 to June 2022, and Clinic Coordinator - Results Management at Medcan from August 2014 to January 2020. Earlier experience includes serving as Office Administrator at ABCO Translations from April 2013 to August 2014, where responsibilities included administrative support and general clerical work. Pineda earned a Bachelor of Science in Registered Nursing from McMaster University between 2011 and 2014, following the completion of an Ontario Secondary School Diploma at St. Thomas Moore Catholic Secondary School from 2007 to 2010.