Paul Praßer is an experienced professional in service management and delivery within the IT and telecommunications sectors. Currently serving as Director of Service Delivery at HYPE Innovation since November 2025, Paul previously held roles such as Senior Solution Manager at 1NCE, where leadership included overseeing an IoT mobile connectivity service. Additionally, experience spans positions like Head of Customer Operations at naontek AG and Digital Service Manager at Vorwerk Group, where responsibilities involved the implementation of ServiceNow and ITIL training. Paul’s career also includes consultancy in IT service management and agile development processes across various organizations, supported by a diploma in Marketing Communication from Düsseldorfer Akademie für Marketing Kommunikation.
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