Jessica White is currently the SVP Global Property & Guest Services at Hyatt Hotels Corporation, a position held since 2020. Prior to this role, they served as VP of Global Contact Centers & Guest Experience at Hyatt from 2018 to 2020 and VP of Customer Engagement Center Strategy and Deployment at Marriott International from 2017 to 2018. Jessica has extensive experience in customer service operations, having held multiple leadership positions at Starwood Hotels & Resorts from 1998 to 2017. They are also pursuing a BA in Literary Studies from The University of Texas at Dallas.
Location
Chicago, United States