Matthew Siebert is a Senior Service Design Professional at Humana, where they create innovative service experiences that empower associates and enhance customer journeys. With a background in Experience Strategy and Transformation, Matthew specializes in optimizing operational efficiency and fostering a customer-centric culture. Prior to this role, they gained experience as a Financial Analyst Intern at Bolder Healthcare Solutions and worked in Customer Service at INDCO, Inc. Matthew earned a Bachelor of Science in Informatics from Indiana University Bloomington, where they studied from 2016 to 2019.
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Floyds Knobs, United States
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