Ana Knapp, M.Ed., is a Senior Learning & Transformation Professional with over 12 years of experience in leading enterprise initiatives that enhance performance and customer experience. Currently at Humana, they coordinate cross-functional workstreams and design programs aimed at improving sales and member engagement. As an Adjunct Instructor at Pasco-Hernando State College, they apply their expertise in instructional design to foster inclusive learning for diverse audiences. Previously, Ana held roles as an Instructional/Multimedia Designer at the University of South Florida and as an e-Learning Designer at Technology Transfer Services, where they developed engaging and effective eLearning courses. Ana holds a Master of Education in Educational/Instructional Technology from the University of South Florida and a Bachelor of Fine Arts in Graphic Design from Universidad Autónoma del Caribe.
Location
Tampa, United States
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