Luis Alejandro Nava Prado is a Senior Customer Support Specialist at HubSpot, Inc., with over four years of experience in customer service. Previously, Luis worked as a Customer Service Representative at OneLink, where they handled product inquiries and managed escalated cases. They also served as an Accelerator at Hubtek, supporting drivers and ensuring safe deliveries. Luis holds a Bachelor's degree from U.E.P Cesar Rengifo and pursued studies in Labor and Industrial Relations at Universidad del Zulia.
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