Alicia Woo is a seasoned professional currently serving as a Senior Service Delivery Manager at HSO since 2025. Previously, Alicia held various roles such as Senior Service Delivery & Customer Success Manager at Calligo and IT Service Delivery Manager at Cognizant Microsoft Business Group. Alicia's experience spans across leading customer success teams, ensuring client satisfaction, and managing service delivery operations in companies like CGI, Huawei Technologies Paraguay, and Samsung Electronics. Alicia earned a Bachelor's degree in Psychology from Universidad Autonoma del Paraguay and a Project Management diploma from Humber College.
Location
Canada