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Shiyun (Sylvia) Ye is a seasoned professional with 14 years of experience in data analytics and CRM, currently serving as a Senior Manager of Data Analytics CRM at HSBC since 2022. Previously, Shiyun worked at China Guangfa Bank as an Analyst in Data Information Management from 2011 to 2012 and held various roles at HSBC from 2017 to 2022, including Manager and Assistant Vice President in Data Information Management. Shiyun earned a Master's degree in Computer and Communication Engineering from Polytech Nantes and a Bachelor of Science in Information Management and System from SCUT.