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Leo Tian is a Senior Product Manager at HSBC, specializing in strategic change management in the banking and payment industry. With over a decade of experience, Leo has successfully designed and delivered significant transformation programs, emphasizing customer journey and governance. Having previously served as a Director of Financial Institution Partnerships at Paytend and an Operations Manager at Standard Chartered, Leo combines a diverse background in consulting, fintech partnerships, and operations management. Leo holds an MBA from HKUST and NYU Stern, along with a Product Manager Certification from Product School, showcasing a commitment to continuous learning and innovation in finance and product development.