Mihaela Gheorghita is a Global Tier 1 Account Billing Manager with extensive experience in customer-facing operations. Previously, Mihaela worked as an Account Operations Lead at Wipro Limited, where they coordinated a team to manage customer support and ensure compliance with performance indicators. Prior to that, Mihaela held various roles at HP, including Front Office Contract Manager and Deal Coordinator, responsible for overseeing global contracts and executing operational tasks. Mihaela’s career began as a Front Desk Assistant at JTI and a Customer Support Representative at Elite Call Center. They hold a degree in Tourism and Travel Services Management from Universitatea Româno-Americană din București.
Location
Ilfov, Romania