Hitachi Construction Machinery Africa (HCAF) is a wholly-owned subsidiary of Japanese heavyweight conglomerate, Hitachi Construction Machinery Co. Ltd, HCAF carries a lot of responsibility in replicating the level of standards and social responsibility synonymous with HCM. 
HCAF is harnessing the status, reputation, and quality that has become so synonymous with the wider brand over the years, before applying it to local needs. Over the past eight years, HCAF has been responsible for the marketing and support of Hitachi construction and mining equipment, building its own expertise and local knowledge along the way to ingratiate itself as a local, market-leading entity. 

Construction

Mining

Hitachi Construction Machinery Africa

Hitachi Construction Machinery Africa's headquarters in Boksburg North, South Africa

The Technical Support and Field Service team at Hitachi Construction Machinery Africa is responsible for providing expert maintenance, repair, and troubleshooting services for Hitachi's construction and mining equipment. This includes on-site technical support, operator training, and ensuring machinery operates at peak performance. The team leverages its local market knowledge and technical expertise to uphold the high standards and quality associated with the Hitachi brand.

Technical Support and Field Service

The Information Technology Team at Hitachi Construction Machinery Africa ensures the seamless operation, security, and innovation of HCAF's IT infrastructure. They provide technical support, manage IT operations, develop and maintain business systems, and implement technology solutions that enhance operational efficiency and meet local market needs. This team's expertise ensures that the company's technological framework aligns with its high standards and social responsibility goals.

Information Technology Team

The Product and Customer Support team at Hitachi Construction Machinery Africa is dedicated to ensuring optimal performance and customer satisfaction for Hitachi's construction and mining equipment. This team handles customer queries and technical issues, manages parts availability and inventory, administers product support programs, and provides specialized knowledge and training on construction machines. Their combined efforts aim to enhance the operational efficiency and reliability of Hitachi equipment in the African market.

Product and Customer Support

This department provides assistance and training for product-related inquiries and technical issues.

Product Support

The Sales and Marketing Team at Hitachi Construction Machinery Africa (HCAF) is responsible for promoting and overseeing the sales of construction and mining equipment in the African market. This includes coordinating sales activities, managing service and parts promotion, and handling national sales administration to ensure that HCAF maintains its reputation for quality and meets local market demands effectively. The team works collaboratively to drive customer engagement, expand market reach, and uphold the high standards of the Hitachi brand.

Sales and Marketing Team

This department focuses on enhancing workforce capabilities and managing operational efficiencies across various functions.

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People (10)

Jobs (0)

Other teams

Information Technology Team

Product and Customer Support

Product Support

Sales and Marketing Team

Operations and Development

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People (10)

Jobs (0)

Other teams

Information Technology Team

Product and Customer Support

Product Support

Sales and Marketing Team

Operations and Development

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