A global leader in business process management (BPM) and optimizing the customer experience lifecycle, Hinduja Global Solutions (HGS) is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals. 

Outsourcing

Hinduja Global Solutions

Hinduja Global Solutions' headquarters in Bengaluru, India

The Great West Road office likely focuses on customer service, sales, and consulting, particularly in BFSI and product solutions.

Great West Road

This department provides assistance to customers through various channels, ensuring their needs are met and inquiries are addressed.

Customer Support Services

This department focuses on providing support and assistance to customers, ensuring their inquiries and issues are effectively addressed.

Customer Service Operations

This department oversees and optimizes the organization's operational processes to ensure efficiency and effectiveness in service delivery.

Operations Management

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department manages employee relations, recruitment, compliance, and overall workforce management.

Human Resources

This department provides expert consultancy support across various domains to guide organizational strategy and decision-making.

Consulting Services

This department oversees the coordination and management of operational activities to ensure efficiency and effectiveness across various functions.

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People (6)

Jobs (0)

Other teams

Customer Service Operations

Operations Management

Software Development

Human Resources

Consulting Services

Operations Leadership

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People (6)

Jobs (0)

Other teams

Customer Service Operations

Operations Management

Software Development

Human Resources

Consulting Services

Operations Leadership

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