Alicia Rosendo is a solution-driven professional currently serving as the Quality Assurance and Training Manager for the Hilton Tampa Downtown and Embassy Suites by Hilton Tampa Downtown Convention Center. With experience in hospitality operations and CRM systems, Alicia has a proven track record of enhancing service standards and streamlining operations through data-driven decision-making. Previously, Alicia worked as an Analyst for Iter8 Agency, focusing on data collection and analysis, and held various roles at Hilton from 2018 to 2022, including Complex Quality Assurance and Training Manager. Alicia earned a degree in Business Administration and Management from Hillsborough Community College between 2012 and 2014.
Location
Tampa, United States
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