Hiller provides residential and commercial service and repair throughout Tennessee, Southern Kentucky, Northern Alabama, Southeastern Arkansas, Northeastern Mississippi, Northern Georgia, and Northwest Florida. As the homeowners'​ premier provider of choice with a 100% Satisfaction Guarantee of “Happy You’ll Be or the Service Is Free!”, Hiller is Tennessee’s largest residential plumbing, heating, air conditioning, and electrical services provider. 

Hiller, a 12-time honoree to the Inc. 5000 list, employs more than 800 team members, operates over 500 service vehicles across 16 locations, and has responded to over 1.5 million service calls. 

Launched in 1990 with just $500 and a single employee – 24-year-old Jimmy Hiller, founded his company on tenets that no one else in Middle Tennessee had been offering and are now signatures of the Hiller brand: requiring technicians to wear shoe covers, maintaining clean work areas, providing upfront and flat-rate pricing, and round-the-clock repair services.

Residential

Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical's headquarters in Nashville, TN, United States

This department oversees the planning, execution, and completion of projects to ensure they meet client expectations and organizational goals.

Project Management

The Customer Service Team at Hiller Plumbing, Heating, Cooling & Electrical is responsible for ensuring a seamless and satisfactory customer experience from initial contact through post-service follow-up. This team handles incoming service inquiries, schedules appointments, provides information on services and pricing, and addresses customer concerns or issues. By prioritizing excellent communication and problem-solving, the team upholds Hiller's commitment to a 100% Satisfaction Guarantee, aiming to make every interaction as efficient and pleasant as possible for the customer.

Customer Service Team

The Human Resources and Recruitment team at Hiller Plumbing, Heating, Cooling & Electrical is responsible for managing employee benefits and human resources information systems (HRIS), designing and administering benefits programs, recruiting new talent, and developing HR policies. Their goal is to attract, retain, and support a skilled workforce to ensure a high level of service and satisfaction for both the employees and customers.

Human Resources and Recruitment

This department oversees the overall operations and strategic direction of the organization.

Management

The Marketing and Communications team at Hiller Plumbing, Heating, Cooling & Electrical is responsible for developing and executing marketing strategies, managing brand communications, and enhancing the company's public image. This team works on digital marketing campaigns, social media presence, content creation, and public relations activities to attract and retain customers, ensuring that Hiller's commitment to high-quality service and customer satisfaction is effectively communicated across all channels.

Marketing and Communications

This department oversees the administration and operational efficiency of office environments.

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People (11)

Jobs (0)

Other teams

Customer Service Team

Human Resources and Recruitment

Management

Marketing and Communications

Office Management

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People (11)

Jobs (0)

Other teams

Customer Service Team

Human Resources and Recruitment

Management

Marketing and Communications

Office Management

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