Mike Parete is a Senior IT Infrastructure Analyst at Highmark Health, having previously worked as a Deskside Support Technician and Service Desk Analyst at Crossfuze from 2019 to 2022. Before that, they served as a Service Team Leader at Wegmans Food Markets from 2015 to 2018, where they managed front-end store operations and engaged in customer relations. Mike holds an Associate’s Degree in Computer Science from Erie Community College and is currently pursuing a bachelor's degree at the University at Buffalo. With expertise in customer service, Microsoft Office, and Windows operating systems, Mike is recognized as a strong support professional.
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