Rhonda Crecelius serves as the Global Lead for End User Services at Hexaware Technologies, overseeing the management and operations of the Managed Workplace Services business unit tailored for the Life Sciences industry since January 2022. Previously, Rhonda held the position of Global Operations Senior Director for End User Services at IQVIA, where responsibilities included managing customer support and infrastructure services. Rhonda's earlier experience spans technical support leadership at Verizon Wireless and Alltel, where management of technical support teams and fraud authentication technologies was pivotal. Rhonda holds a Bachelor's degree in Business Administration from Virginia Wesleyan University and a Master's degree in Strategic Management from Western Governors University.
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