Sylvain Rolet is currently a Delivery Manager at Hewlett Packard Enterprise, bringing eight years of experience in BPO and seventeen years in digital transformation and customer relations. They possess extensive knowledge in CRM challenges, dematerialization, and multichannel communication, managing the customer journey from order to delivery. Previously, Sylvain held various managerial roles in sales and customer service at respected companies such as Corbis and Xelians, where they oversaw teams and improved service delivery. Sylvain completed their operational management studies at ESSEC Business School in 2010 and holds a BTS in Commercial Actions from Ecole des Cadres ISEA-ITL.
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