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Lacy Richardson is a General Manager at Hertz, Dollar, and Thrifty, where they lead retail operations in Washington, D.C., managing a fleet of 3,000 vehicles, including 500 electric vehicles. Previously, Lacy worked as an Account Manager at Pepsi Bottling Ventures and held various leadership positions at Hertz, where they focused on developing talent and driving customer satisfaction. Lacy earned a Bachelor's degree in Finance and Financial Management Services from Elizabeth City State University. With a commitment to fairness, respect, and integrity, Lacy strives to motivate others to achieve their common goals while fostering a culture of continuous improvement.