Shivangi Upadhyay is a seasoned customer service professional with extensive experience in the finance sector. Currently serving as a Customer Service Executive at Hero Housing Finance since January 2021, Shivangi excels in addressing customer complaints and resolving issues through effective communication. Prior to this role, Shivangi worked as a Disbursement Officer at Indiabulls Housing Finance Ltd, where responsibilities included managing grievance redressal and customer retention. Shivangi's experience also extends to managing client portfolios as a Wealth Manager at Bajaj Capital Ltd and offering financial products as a Relationship Manager at YES BANK. Shivangi holds an MBA from Dr. C. V. Raman University and a Post Graduate Diploma in Banking and Management from Times Pro.
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