Alexandra Malaspina is a strategic and customer-focused leader with over 13 years of experience in technical contact center management and application engineering. Currently serving as the Global Technical Contact Center Manager at Henkel since 2022, they oversee a global support organization and have successfully implemented the SalesForce Service Cloud platform. Prior to this role, Alexandra managed North American operations and led process improvements to enhance customer experience. They hold a Bachelor of Science in Chemical Engineering from the University of Connecticut.
This person is not in the org chart
This person is not in any teams
This person is not in any offices