HealthTeam Advantage is a subsidiary of Cone Health, a not-for-profit health care network serving people in the greater Triad area of Greensboro, NC. At HealthTeam Advantage we have offered PPO Medicare Advantage plans since 2016 and have over 16,000 members as of October 2020. In January 2020 we launched a new chronic special needs plan (CSNP) for diabetes and congestive heart failure in Guilford County. 

Our Medicare Advantage plans have a special Healthcare Concierge model through our member services department, who are located right here in Greensboro. Our Medicare Advantage plans are all-in-one plans offering medical and prescription drug coverage plus extra benefits. The value of our Concierge customer service model is rewarded with a high 95% retention rate of our members.

HealthTeam Advantage employees are offered great benefits plus training and development as part of their role within the company. In addition to an open environment where employees are encouraged to collaborate and give insight into on-going projects, they are also offered the ability to join community events that our company supports. These events include the Rubber Duck Race by the March of Dimes and JDFR One Walk, who leads the fight against Type 1 diabetes. Even in a time where most employees are working from home, we continue to be a close-knit family and have a weekly call with all company employees and our president, Brendan Hodges.  This call is a time for company updates, questions and recognition of birthdays and years of service.

We value diversity, and recognition of our most important resource, our employees.  

Health Care

Health Insurance

HealthTeam Advantage

HealthTeam Advantage's headquarters in Greensboro, NC, United States

This department oversees the quality assurance processes and operational efficiency to ensure effective sales marketing strategies and execution.

Quality and Operations

The Quality Assurance and Compliance team at HealthTeam Advantage is dedicated to ensuring the delivery of high-quality services and adherence to regulatory standards. This team conducts audits and evaluations to enhance care quality, oversees compliance with Medicare regulations, and implements training programs for staff to maintain industry standards. By focusing on continuous improvement and risk management, they play a crucial role in safeguarding the health and well-being of members while supporting the company's mission and values.

Quality Assurance and Compliance

The Healthcare Operations team at HealthTeam Advantage is integral in ensuring the seamless delivery of services to our Medicare Advantage members. This team oversees the management and coordination of clinical services, provider relationships, and claims processing. Their work encompasses care management, utilization review, and the credentialing of healthcare providers, all aimed at improving member health outcomes and enhancing the overall member experience within our specialized healthcare plans.

Healthcare Operations

The Finance and Administration team at HealthTeam Advantage is responsible for overseeing the financial health and operational efficiency of the company. This includes budgeting, financial analysis, human resource management, and administrative support to ensure that resources are allocated effectively and comply with regulations. The team plays a crucial role in supporting the organization’s mission by enabling sound financial decisions and fostering a positive workplace environment.

Finance and Administration

The Leadership Team at HealthTeam Advantage is responsible for setting the strategic direction and overall vision of the organization. With a diverse array of expertise, from operations and compliance to finance, this team ensures the effective delivery of Medicare Advantage plans while fostering a culture of collaboration, innovation, and employee engagement. They prioritize operational excellence and member satisfaction in pursuit of the company's mission to provide top-tier healthcare services in the Triad area.

Leadership Team

This department focuses on coordinating patient care, ensuring effective treatment plans, and facilitating transitions for individuals within the healthcare system.

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People (4)

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Other teams

Quality Assurance and Compliance

Healthcare Operations

Finance and Administration

Leadership Team

Care Management

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People (4)

Jobs (0)

Other teams

Quality Assurance and Compliance

Healthcare Operations

Finance and Administration

Leadership Team

Care Management

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